1. Shipping Destinations

Orders can be shipped to destinations supported by our checkout. Availability may depend on your address, the products ordered, and available delivery services.

If checkout does not offer shipping to your address, contact us before placing an order.

2. Processing & Delivery Estimates

Order processing is the preparation period before shipment. Transit time begins after the package is handed to the carrier.

Available estimates are provided in the product information or at checkout. Estimates are not guaranteed delivery dates unless expressly stated.

If no estimate is displayed and you need an item by a particular date, contact us before purchasing.

3. Shipping Charges

Applicable shipping charges are displayed before payment. Review the final total before submitting your order.

Any free-shipping offer applies only when expressly displayed and when its stated conditions are met.

5. Tracking & Separate Packages

When tracking is available, shipment information will be provided after dispatch. Initial tracking updates may take time to appear.

Items may arrive in separate packages. Check the shipment information for the status of each package.

6. Customs & Import Charges

International shipments may be subject to customs review, import duties, taxes, or handling charges.

Charges collected at checkout will be shown in your order total. Additional charges not included at checkout may be payable by the recipient under local requirements.

7. Delayed, Missing, or Damaged Deliveries

Contact us if a package is overdue, appears missing, or arrives damaged. Include your order number and relevant tracking information; photos are helpful for damage reports.

We will review the issue and, where appropriate, investigate with the carrier and arrange a suitable remedy. A carrier delivery scan alone does not remove your applicable consumer rights.